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SBG6782: Admin Login Setup

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Question

How do I change the admin username and/or password on my SBG6782?

Answer

When attempting to access the SBG6782 configuration menu, the gateway prompts for a username and password.  By default, the username is admin, and the password is motorola.  However, the gateway's admin account username and password can be changed.

NOTE: If the gateway cannot be accessed using the default credentials (mentioned above), and the username and password is unknown, then the gateway will only accessible by doing a factory reset.  Keep in mind that a factory reset will erase any custom settings, and may cause the Internet to be inaccessible.  For instructions on how to do a factory reset, please refer to Answer # 22319 - SBG6782: Factory Reset.

Password Considerations:

  • Passwords are case sensitive, and must be 1 to 8 characters long.
  • Passwords can not contain the following characters (#,$,!,@,*).
  • Passwords go into effect immediately. Restarting the gateway is not required for the password to take effect.
  • Assigning an administrator password does not affect communication to the Internet.


NOTE: Before changing the username and / or password, it is recommended to backup the configuration.  To backup the configuration, please refer to Answer #22339: SBG6782: Configuration Backup and Restore.  


Accessing the Status Security page


WARNING: It is recommended to keep a record of the new username and password.  If the username and / or password is unknown, then the configuration menu for the SBG6782 will be inaccessible.

  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box.

    NOTE: By default the LAN IP address is 192.168.0.1.  If the default address has been changed, enter the custom address in the address box.
     
  2. Enter admin in the Username field.
  3. Enter motorola in the Password field.
  4. Click the Login button. The Status page appears.


    Image 
     
  5. On the SBG67282 Status page, click the Security button in the left-hand menu.  The Status Security page will appear.
  6. Verify if there is a drop-down menu that says Change Username (as shown below).

    Image


       
    • If there is a drop-down menu that says Change Username, proceed to the next section titled Changing the Username and Password (Current Versions).
    • If the drop-down menu does not appear, skip down to the last section titled Changing the Username and Password (Previous Versions).


    Changing the Login Username and Password (Current Versions)

    WARNING: It is recommended to keep a record of the new username and password.  If the username and / or password is unknown, then the configuration menu for the SBG6782 will be inaccessible.

    NOTE: If it is desired to only change the username, skip steps 3-4.  If it is desired to only change the password, skip steps 1-2.

    1. In the drop-down menu, select Change Username.  The Change Username menu will appear.
    2. In the Change Username menu:
      a.  Enter Current Username - Enter the current login username.
      b.  Enter Current Password - Enter the current login password.
      c.  Enter New Username - Enter a new login username of choice.
      d.  Re-Enter New Username - Re-Enter the new login username of choice.
      e.  Click the Apply button.  The new username now becomes the current login username.

      Image

       
    3. In the drop-down menu, select Change Password.  The Change Password menu will appear.
    4. In the Change Password menu:
      a.  Enter Username - Enter the current login username.
      b.  Enter Current Password - Enter the current login password.
      c.  Enter New Password - Enter a new login password of choice.
      d.  Re-Enter New Password - Re-Enter the new login password.
      e.  Click the Apply button.  The new password now becomes the current login password.

      Image 
       

    Changing the Login Username and Password (Previous Versions)

    WARNING: It is recommended to keep a record of the new username and password.  If the username and / or password is unknown, then the configuration menu for the SBG6782 will be inaccessible.

    1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box.

      NOTE: By default the LAN IP address is 192.168.0.1.  If the default address has been changed, enter the custom address in the address box.
       
    2. Enter admin in the Username field.
    3. Enter motorola in the Password field.
    4. Click the Login button. The Status page appears.


      Image 
       
    5. On the SBG6782 Status page, click the Security button in the left-hand menu.  The Status Security page appears.
    6. On the Status Security page:
      a.   Password Change Username - Enter the new username of choice.  To keep the current username, enter that username in this field.
      b.   New Password - Enter the new password of choice.
      c.   Re-Enter New Password - Enter the new password again.
      d.   Current Username Password - Enter the current password.
      e.   Restore Factory Defaults - Click the No button.
      f.    Click the Apply Button.

      Image 

      

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