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Search our entire list of Technical Training titles for all ARRIS products
Course Name Type Category Price
CERT410
CERT410 ARRIS Certification Exam: E6000 CER Foundation Online Course Certifications Paid
Converged Edge Router
CMTS - E6000® Converged Edge Router: Support for Multiple Software Images in Release 5.0 Webcast Online Course CMTS/CCAP Free
CMTS - E6000®: E6000® Fan Tray to Fan Tray 2 Upgrade Webcast Online Course CMTS/CCAP Free
E6R215: MPLS and E6000 CER Online Course CMTS/CCAP Paid
E6D301: E6000 CER Cable Modem Registration (Release 5.0) Online Course CMTS/CCAP Paid
E6D302: E6000 CER Theft of Service Prevention (Release 5.0) Online Course CMTS/CCAP Paid
E6D303: E6000 CER RF Impairments (Release 5.0) Online Course CMTS/CCAP Paid
E6D304: E6000 CER Troubleshooting Capacity and Bandwidth (Release 5.0) Online Course CMTS/CCAP Paid
E6000 CER Hardware Overview Assessment (Release 5.0) Online Course CMTS/CCAP Free
E6000 Converged Edge Router - Overview of the DCAM-2, RSM-2 and Fan Tray 2 Webcast Online Course CMTS/CCAP Free
E6D202: Introduction to E6000 CCAP Core 5.0 and E6000n RPD 1.0 - ILT Instructor Led Course CMTS/CCAP Paid
E6D102: E6000 CER Hardware Overview (Release 4.0) - ILT/VILT Instructor Led Course CMTS/CCAP Paid
E6000 Converged Edge Router - DOCSIS 3.1 OFDM Basics and Configurations Webcast Online Course CMTS/CCAP Free
E6D102: E6000 CER Hardware Overview (Release 4.0) Online Course CMTS/CCAP Paid
E6D101: E6000 CER Hardware Overview (Release 6.0) Online Course CMTS/CCAP Paid
E6D101: E6000 CER Hardware Overview (Release 5.0) ILT/VILT Instructor Led Course CMTS/CCAP Paid
E6D103: E6000 CER Headend Basics Instructor Led Course CMTS/CCAP Paid
CMTS - E6000 - Configuración Básica & Configuración Avanzada en el Equipo E6000 CER Webcast Online Course CMTS/CCAP Free
E6D101: E6000 CER Hardware Overview (Release 5.0) Online Course CMTS/CCAP Paid
E6R210: IS-IS and E6000 CER Online Course CMTS/CCAP Paid
E6000 CER Hardware Overview Assessment (Release 4.0) Online Course CMTS/CCAP Free
CMTS - E6000 Converged Edge Router - Using Ipsec as part of the DVB-CAS Encryption Solution Webcast Online Course CMTS/CCAP Free
E6R212: BGP and E6000 CER Online Course CMTS/CCAP Paid
E6R213: OSPF and E6000 CER Online Course CMTS/CCAP Paid
CMTS - E6000 Converged Edge Router: DCAM-2 Upgrade Webcast Online Course CMTS/CCAP Free
E6000 CER Administration Suite: DOCSIS 3.1 and Software Image Topics Online Course CMTS/CCAP Paid
CMTS - E6000 Converged Edge Router: Revitalizing the ARRIS Certification Programs Webcast Online Course CMTS/CCAP Free
E6D207: E6000 CER DOCSIS 3.1 DS Implementation (Release 3.5) Part 1 Online Course CMTS/CCAP Paid
E6D201: E6000 CER Operations Instructor Led Course CMTS/CCAP Paid
E6D207: E6000 CER DOCSIS 3.1 DS Implementation (Release 3.5) Part 2 Instructor Led Course CMTS/CCAP Paid
E6D304: E6000 CER Troubleshooting Capacity and Bandwidth Online Course CMTS/CCAP Paid
E6D302: E6000 CER Theft of Service Prevention Online Course CMTS/CCAP Paid
E6000 Converged Edge Router (CER): Release 3.5 New Features Overview Webcast Online Course CMTS/CCAP Free
E6D305: E6000 CER Advanced Troubleshooting Capstone Instructor Led Course CMTS/CCAP Paid
E6000 CER Basic CLI Troubleshooting Webcast Online Course CMTS/CCAP Free
E6000 Converged Edge Router: E6000 Load Balance Feature Webcast Online Course CMTS/CCAP Free
E6000 Converged Edge Router: Hardware Overview Webcast Online Course CMTS/CCAP Free
E6D301: E6000 CER Cable Modem Registration (Release 3.5) Online Course CMTS/CCAP Paid
E6D209: E6000 CER Unified Electronic Surveillance Instructor Led Course CMTS/CCAP Paid
E6000 Convergencia y Ruteo de Borde: E6000 CER Descripción del Hardware Webcast Online Course CMTS/CCAP Free
E6000 CER UCAM-2 Overview Webcast Online Course CMTS/CCAP Free
E6D303: E6000 CER RF Impairments Online Course CMTS/CCAP Paid
E6D207: E6000 CER DOCSIS 3.1 DS Implementation (Release 3.5) Course Suite Curriculum CMTS/CCAP Paid
CMTS - E6000®: E6000® Enrrutador de Borde Convergente - Descripción General de Tarjetas DCAM-2, RSM-2 y Bandeja de Ventiladores-2 Webcast Online Course CMTS/CCAP Free
E6000 CER Administration Suite: IPDR Topics Online Course CMTS/CCAP Paid
CMTS - E6000 Converged Edge Router: UCAM to UCAM2 Upgrade Webcast Online Course CMTS/CCAP Free
E6000 CER Administration Suite: TACACS+ Topics Online Course CMTS/CCAP Paid
E6000 CER Administration Suite: RADIUS Topics Online Course CMTS/CCAP Paid
E6000 CER Administration Suite: Syslog and SNMP Online Course CMTS/CCAP Paid
E6000 CER Administration Suite: Security Topics Online Course CMTS/CCAP Paid
E6000 CER Administration Suite: User and Access Topics Online Course CMTS/CCAP Paid
E6D203: E6000 CER Administration Suite Curriculum CMTS/CCAP Paid
E6D105: Introduction to the E6000 CER in a Passive Optical Network (PON) Online Course CMTS/CCAP Paid
CMTS - E6000: Capturing E6000 Data for RMA Processing Webcast Online Course CMTS/CCAP Free
CMTS - E6000 CER Overview of DCAM-2, RSM-2 and Fan Tray Cards-2 (Spanish) Webcast Online Course CMTS/CCAP Free
E6000 Converged Edge Router: Chassis Based Licensing and Legacy Licenses Webcast Online Course CMTS/CCAP Free
Distributed Access Architecture
E6D202: Introduction to E6000 CCAP Core 5.0 and E6000n RPD 1.0 - Online Course Online Course CMTS/CCAP Paid
Integrated Edge QAM Video
E6000 Converged Edge Router Table-Based VOD Configurations Webcast Online Course CMTS/CCAP Free
E6000 Converged Edge Router Video Features in Release 4.0 Webcast Online Course CMTS/CCAP Free
E6V205: E6000 CER Video Applications: Switched Digital Video & Session Based VOD (ARRIS Facility) Instructor Led Course CMTS/CCAP Paid
E6DV206: E6000 CER Operations & Session Based Video Solutions Instructor Led Course CMTS/CCAP Paid
E6V204: E6000 CER Video Applications: Table-Based VOD (ARRIS Facility) Instructor Led Course CMTS/CCAP Paid
E6000 Converged Edge Router: Troubleshooting E6000 Session Based Video Webcast Online Course CMTS/CCAP Free
Intro To DOCSIS for E6000 Webcast Online Course CMTS/CCAP Free
E6000 Converged Edge Router: Switched Digital Video Webcast Online Course CMTS/CCAP Free
E6V208: E6000 CER Video Applications: Switched Digital Video and Table-Based VOD using ANNEX A and DVB Instructor Led Course CMTS/CCAP Paid

ABOUT ARRIS TRAINING

ARRIS Training is the quickest way to get ARRIS customers installing, configuring and operating ARRIS products. ARRIS Training offers web-based, instructor-led, virtual, and customized courses at one of our many Training Centers and select International offices. On-site training is available by proposal or purchase through an ARRIS sales representative.
Web-based courses are available on our learning system, ARRIS Academy. This economical option empowers learners to take training from any location, at any time.
Customers can purchase both web-based and instructor-led sessions through their sales representatives, through ARRIS Academy, or by requesting a quote via email at training@arris.com.

CONTACT INFORMATION

For information about ARRIS Training or to register for training, create an ARRIS Academy account:
Visit ARRIS Training and click the ARRIS Academy link to get started.
Email ARRIS Training at training@arris.com.

ARRIS TRAINING CENTERS

ARRIS maintains training centers in the following locations:

  • Amsterdam, Netherlands
  • Atlanta, GA
  • Beaverton, OR
  • Chicago, IL
  • Horsham, PA
  • Kirkland, WA
  • Lowell, MA
  • San Diego, CA
  • Santiago, Chile
  • Wallingford, CT
  • Winnersh, UK

You can find directions to training centers and hotels by visiting the ARRIS Training website Locations page.

REQUESTING ARRIS TRAINING

The complete course catalog, along with instructor-led session information is available on ARRIS Academy. You can access the current catalog without creating an account: at ARRIS Academy or at http://training.arrisi.com.

PAYMENT

Payment by credit card or purchase order is required before a student can register for a course and receive an enrollment key. Purchase orders must be received at least two weeks before the start date of the course to ensure that paperwork can be processed into the system. For on-site training requiring international travel for the instructor the purchase order must be received at least three weeks before the start date of the course. Invoicing for purchase orders occurs after the training session is held.

CANCELLATION POLICY

If you wish to cancel your participation in an instructor-led or virtual instructor-led training session, you must request cancellation in writing and must receive written acknowledgement of your cancellation for the cancellation to be confirmed and to avoid a fee. To request cancellation, please include order number and contact information of the purchaser, along with the course title and date of the course to training@arris.com.
In addition, for online courses (eLearning), refunds will not be issued if a user has accessed more than 5% of the course’s content or has downloaded material associated with the course (such as a study guide that accompanies the training).

Cancellation fee schedule:

Days Prior Fee Charge
21 No fee
7-20 50% of total course cost
6 or less 100% of total course cost

ARRIS does not reimburse hotel or travel cancellation fees.

Participants who do not show up for class and who do not have a training cancellation confirmation will incur 100% of the course fee or the equivalent of one training seat/credit per course day.

If fewer than four (4) students are enrolled in an instructor-led course, ARRIS reserves the right to cancel that training course. Enrolled students will be offered a selection of future scheduled dates. When a course is cancelled, enrolled students will be notified of the cancellation via email a minimum of two weeks before the start of the course.

PREREQUISITES

It is the student's responsibility to ensure that s/he has the proper prerequisite knowledge and skills before taking an ARRIS training course. Students that do not meet the target audience description or have the prerequisite level of knowledge required for the course may find the course content too difficult, too easy, and/or inappropriate depending on their job and level of experience. All prerequisites are listed in the individual course descriptions in this catalog. Since ARRIS instructor-led training courses require you to complete prerequisite courses to ensure a successful experience, reservations for these courses will not be finalized until all prerequisites have been met.