WAO201C: WorkAssure Online Dispatcher Training

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Network, Service, and Workforce Assurance


This instructor-led training teaches dispatchers how to use WorkAssure Online. This hands-on course teaches dispatchers how to use Problem Jobs Dashboard to resolve job issues that need intervention. They will learn when and how to assign and reassign jobs, unassign jobs, and complete jobs when necessary.

Course Objectives

This training teaches dispatchers:

  • how to use dashboards
  • search for jobs and technicians
  • assign jobs
  • lock jobs
  • complete jobs
  • set other job statuses.

Course Specifics

Duration: Half day
Price: $2000 per session
Part Number: TRN-WAO201C-003

Additional Delivery Options

Onsite session, International, Instructor Travel and Expenses (TRN-WAO201C-004)

For pricing, please contact training@arris.com

Sessions for this instructor-led course are created upon request.

To schedule a session, please send the following information to training@arris.com:

  • Course number
  • Date or dates requested
  • Number of students

We’ll respond to you promptly with a quote!