Designed to teach how to use WorkAssure®'s TechCalendar assign schedules, routes, and skills to technicians, and how to deal with everyday route and schedule exceptions.
The student will understand and be able to view, create, and edit the following:
- The TechCalendar screen
- User Schedules screen
- Shift patterns
- Shift and break exceptions
- Business unit scheduling
- User Routes screen
- Route patterns and exceptions
- Business unit routes
- User skills
For support professionals, supervisors, or field managers who will be changing or adjusting technician schedules.