DHE201: Digital Headend Operations

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Video Processing and Delivery


This four-day, instructor-led course provides in-depth coverage of the installation, operation and maintenance of digital headend components (OM2000, ARPD1000, SEM v8, APEX1000, and SDM).

The Digital Headend Operations (Version 2) does NOT cover NC1500. There is a one-day NC1500 course offering available for enrollment.

This course is held at an ARRIS training facility.


Headend installation, operations, and maintenance personnel

Course Topics

  • Digital Headend System Overview
  • Data Communications and Networking Principles
  • Out-of-Band Modulator (OM2000)
  • Advanced/Return Path Demodulator (ARPD 1000/RPD 2000)
  • SmartStream Encryptor Modulator (SEM)
  • All Purpose Edge QAM (APEX1000)
  • SmartStream Device Manager (SDM)
  • Set-Top Box (STB)

Course Specifics

Duration: 4 days
Price: $3300 per student
Part Number: TRN-DHE201-001

Additional Delivery Options

Onsite or Virtual session, Instructor Travel and Expenses not included (TRN-DHE201-002)
Onsite session, Domestic North America, Instructor Travel and Expenses (TRN-DHE201-003)
Onsite session, International, Instructor Travel and Expenses (TRN-DHE201-004) 

For pricing, please contact training@arris.com

Sessions for this instructor-led course are created upon request.

To schedule a session, please send the following information to training@arris.com:

  • Course number
  • Date or dates requested
  • Number of students

We’ll respond to you promptly with a quote!