SPM310: ServAssure® Performance Management Group Administrators

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Network, Service, and Workforce Assurance
TRN-SPM310-001​

Description

Participants learn how to manage users and groups, as well as how to customize the user interface for individual Groups.

Audience

For supervisors and managers who interact with ServAssure® Performance Management.

Course Topics

  • Accessing Account Management features
  • Creating, editing, and deleting user accounts
  • Creating, editing, and deleting group accounts
  • Selecting and canceling users' running reports
  • Viewing or deleting users' events
  • Modifying color coding settings
  • Creating topology sets that are helpful for Groups
  • Creating My ServAssure® Performance Management pages that provide groups with summary and comparison graphs of devices or areas of particular interest
  • Managing voice sessions

Course Specifics

Prerequisite Course: ServAssure® Performance Management Users
Duration: 1/2 day
Materials: ServAssure® Performance Management Group Administrator Workbook
Price: $825 per student
Part Number: TRN-SPM310-001

Additional Delivery Options

Onsite or Virtual session, Instructor Travel and Expenses not included (TRN-SPM310-002)
Onsite session, Domestic North America, Instructor Travel and Expenses (TRN-SPM310-003)
Onsite session, International, Instructor Travel and Expenses (TRN-SPM310-004) 

For pricing, please contact training@arris.com

Sessions for this instructor-led course are created upon request.

To schedule a session, please send the following information to training@arris.com:

  • Course number
  • Date or dates requested
  • Number of students

We’ll respond to you promptly with a quote!