ALM202: ServAssure® Alarm Central Proactive Manager User Training

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Network, Service, and Workforce Assurance


Participants learn how to use ServAssure® Alarm Central to identify network plant issue root cause, troubleshoot network impairments, and view modem metrics in various forms, such as maps, tables, and graphs. This training will focus on Proactive Network Alarms (network impairments) and use a demo system to lead discussion as students follow along on their own systems. Alarm Central versions covered: 2.5, 2.6.


Intended for Alarm Central Users who troubleshoot Proactive Alarms

Course Topics

This course provides a detailed explanation of the ServAssure® Alarm Central user interface with hands-on proactive alarm exercises designed to simulate user tasks. Participants will be able to use Alarm Central for proactive alarm detection and identify the root cause by using the map. Users will also be able to create historical graphs, view RF metrics, and track alarm lifecycles. 

Course Specifics

Prerequisites: A basic understanding of DOCSIS fundamentals, including device connectivity statuses and operational parameters
Duration: 2 half day virtual WebEx sessions
Materials: ServAssure® Alarm Central User Training Guide and Training presentation
Language: Training & Materials are presented in English
Price: $825 per student
Part Number: TRN-ALM202-00

Additional Delivery Options

Onsite or Virtual session, Instructor Travel and Expenses not included (TRN-ALM202-002)

For pricing, please contact

Sessions for this instructor-led course are created upon request.

To schedule a session, please send the following information to

  • Course number
  • Date or dates requested
  • Number of students

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