ALM201: ServAssure® Alarm Central Outage Manager User Training

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Network, Service, and Workforce Assurance


Participants learn how to use ServAssure® Alarm Central to identify network outage root cause and troubleshoot network outage alarms. This training will focus on Network Outage Alarms and use a demo system to lead discussion as students follow along on their own systems. Alarm Central versions covered: 2.5, 2.6.


Intended for Alarm Central Users who troubleshoot Outage Alarms

Course Topics

This course provides a detailed explanation of the ServAssure® Alarm Central user interface with hands-on outage alarm exercises designed to simulate user tasks. Participants will be able to use Alarm Central for outage alarm detection and identify the root cause by using the map. Users will also be able to create historical graphs, view RF metrics, and track alarm lifecycles. 

Course Specifics

Prerequisites: A basic understanding of DOCSIS fundamentals, including device connectivity statuses and operational parameters
Duration: 2 half-day virtual WebEx sessions
Materials: ServAssure® Alarm Central User Training Guide and Training presentation
Language: Training & Materials are presented in English
Price: $825 per student
Part Number: TRN-ALM201-001

Additional Delivery Options

Onsite or Virtual session, Instructor Travel and Expenses not included (TRN-ALM201-002)

For pricing, please contact

Sessions for this instructor-led course are created upon request.

To schedule a session, please send the following information to

  • Course number
  • Date or dates requested
  • Number of students

We’ll respond to you promptly with a quote!