Introduction to the Touchstone® DOCSIS 3.0 Troubleshooting Guide Webcast

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Customer Premise Equipment (CPE)
Webcast

Description

Touchstone DOCSIS 3.0 troubleshooting aids and how to use them.

Objectives

  1. Describe how to access the Troubleshooting Guide along with other Tech Support materials.
  2. Use the guide to effectively solve the most common issues encountered with Touchstone D3.0 devices.
  3. Understand the basic information needed when contacting Touchstone technical support in the situation where the troubleshooting guide does not solve the users issue.

Presenter

Jay Jones

Date of Recording

9/20/18

Time

1 hour