Touchstone DOCSIS 3.0 troubleshooting aids and how to use them.
- Describe how to access the Troubleshooting Guide along with other Tech Support materials.
- Use the guide to effectively solve the most common issues encountered with Touchstone D3.0 devices.
- Understand the basic information needed when contacting Touchstone technical support in the situation where the troubleshooting guide does not solve the users issue.
Date of Recording